There are times when we give signals to people that they don’t tend to pick up and it always feels frustrating when they don’t understand us. It is also frequent for people in your sales teams to not understand the leads. In the same way, it frustrates the leads and results in poor sales charts…
Very often there are situations when companies successfully implement a CRM solution for their business. But, they find it quite disappointing to see their employees not using modern solutions in their business processes and still using old methods for managing customer relationships. Due to this, there is often a loss of money and time over…
For the marketing scenario, converting leads has always been a task of great difficulty. While dealing with targeted markets, it can be even hard for marketing departments to nurture the leads. It is because the process of lead conversion demands great efforts due to a relatively converged group of targeted people and they as well…
When it comes to customer service, even a single minute plays an important role in affecting the customers’ experience and making them not like your service at all. Talking to support agents and being put on hold for tens of minutes makes the customers not use the service again, and also promotes a bad image…
Contact Center departments in every company are the face of customer interaction. Customer representatives work so hard to satisfy their customers to a greater level. It is because customer satisfaction is greatly crucial for every company as every customer of yours must be supported enough so that they don’t find themselves in a condition where…
Retail businesses are there serving customers for a long time now, but a new frontier to them is the inclusion of online retail service and the industry has seen an enormous advancement in the growth of online retail businesses. But with online retail, one thing that also has grown is the number of customers and…
Most businesses nowadays face challenges while choosing Software for their work. They are stuck with a choice between a CRM and a Project Management System and it is because of the purpose both the Software are meant to be used. CRM is generally considered as Software for businesses that focus on the generation of leads,…
Welcome to Windows All-In-One app update of Apptivo with a few changes that will ease your regular routine! Imagine, what if one application is offering you a collection of four primary business applications in a single system! Yes, we at Apptivo have the strongest system in all other possible software applications. Now, we’ve updated our…
In this new age of businesses, customers are the main focus for every organization out there and companies crucially need to address customer relationships to satisfy their customers. For new businesses and companies, Excel is generally the first tool to manage customer databases and it is because of the multiple benefits it has been offering….
With the departure of the year 2019, nobody would have thought about the coming pandemic which would make all of our lives this harder. It was a mystery what the pandemic was bringing up for us. Record-breaking unemployment standards, shattered businesses, and even cancellation of global events have presidential importance. Yet, after the span of…
