How To Choose The Best Help Desk Ticketing Software?

Posted on 6:19 am, May 19, 2021 by Creative Team

When finding the right tool for your growing support team, plenty of questions surround you as to what you should select. It is because of a lot of options, offerings, and different features that vendors have to offer; you cannot select a single one for your company. So, in this blog, Apptivo brings you answers…

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Best Ways To Grow Email Lists For Marketing

Posted on 2:16 am, May 18, 2021 by Creative Team

Email marketing is one of the most important ways to attract customers and grow your business. Whether your business is small or large, email marketing holds the same importance for everyone just because every other marketing channel isn’t much reliable. It is due to the convenience of Email marketing that businesses can easily communicate with…

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COVID-19 Trends – Post-Pandemic Channel Strategy

Posted on 5:48 am, May 14, 2021 by Creative Team

With the arrival of the COVID-19 pandemic, the world has seen a lot of paradoxes around. With the virus still at its raging phase, people around the globe are trying to adapt to the changing situations and plan their way out of the pandemic. The one major aspect where businesses are confused as to plan…

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Apptivo Contact Center – Integrated SMS Solutions

Posted on 6:46 am, May 12, 2021 by Creative Team

Text messaging has become a primary mode of communication among people. The wheels of time have seen significant developments in communication from smoke signals, letters, telegraphs, telephones to emails. While the SMS concept developed in 1984, the first text message was sent on December 3, 1992, by Neil Papworth. The term ‘Text Message’ is a…

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Sales Collateral – Best Practices to Boost Conversion

Posted on 4:27 am, May 10, 2021 by Creative Team

Closing Deals and creating new customers is a difficult task for most businesses. Further, nurturing their relationships with customers requires a dedicated pool of resources to make it easy for your customers to make decisions. Sales Collateral helps you with different situations in your sales process. It comprises pushing forward the deals, generating more leads,…

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Guide To Building a Customer Success Team

Posted on 6:19 am, May 8, 2021 by Creative Team

Customer Success teams are what everyone is talking about nowadays. And it is because Customer Success is directly related to customer loyalty and experience. Even though customer success is crucial, many companies still do not understand its importance. Therefore, this Apptivo Customer Relationship Management blog tells you all that you should know about a Customer…

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How To Avoid Miscommunication In The Workspace?

Posted on 2:37 am, May 6, 2021 by Creative Team

Communication among employees is one of the most important aspects of a successful company. Due to sharing vital information between employees, businesses can plan and carry out organized events. But, if there is even a slight miscommunication between the employees about a project, it could lead to massive failures, including loss of time & money….

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Apptivo Product Updates as of May 04, 2021

Posted on 8:16 am, May 4, 2021 by Creative Team

Welcome to Apptivo’s latest product update for May. The key goal behind this update is to improve the overall user experience across our applications. Apptivo has taken another step to increase flexibility, not only to improve the user interface but also to meet user requirements. This newest upgrade mainly focuses on smoother navigation between the…

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6 Best Tactics Of Relationship Selling To Close More Deals

Posted on 7:34 am, May 3, 2021 by Creative Team

For a majority of companies, relationship building is one of the most challenging tasks. Even though they use the Best CRM solutions in their sales strategies, they don’t succeed in selling relationships and closing more deals. Due to this, companies have dedicated departments that manage customer relationships using specialized CRM applications and are focused on…

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Integrated Solution: Apptivo HelpDesk and Field Services

Posted on 3:26 am, April 29, 2021 by Creative Team

“Good customer service costs less than bad customer service” – This quote by Sally Gronow is certainly an essential factor that should be taken into account while boosting your business value. Be it the emotional quotient or the financial quotient, service and retention rates play a significant role in both sectors. Investing money to improve…

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