Homepage V6 Launches & CRM Beta Begins

Posted on 10:00 am, March 17, 2015 by Todd Miner

After several weeks of beta testing and working on great feedback from our customers, we’ll be launching the new Homepage Version 6. There are still a lot of great features we have planned in upcoming releases, but we’re pleased to get this first version of the new technology into the hands of all Apptivo customers….

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The New Apptivo

Posted on 5:07 pm, March 6, 2015 by Maggy

Out with the old, in with the new. It’s a brand new year for a complete redesign, inside and out. On March 5, we officially launched our new redesigned website. The logo got an update, the website was updated to a more sleek look, and a bunch of new documentation was added to help you…

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Implementing Customer Service Process

Posted on 8:45 am, October 9, 2014 by pkuppusamy

Overview Cases can be collected through emails. The incoming emails are converted as cases. You can apply events in the name of SLA to cases. Convert the customer cases to work order or project. Once the service gets completed and work order gets approved generate an invoice. Case process Customer emails will be collected as…

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Why can’t I view support chat window pop up?

Posted on 6:58 am, August 5, 2014 by pkuppusamy

If your Apptivo chat window is not found in Apptivo home dashboard or pricing plan page. Just load www.zopim.com if it is not loaded. Check the error message whether the OpenDNS blocks. Follow the below steps for enabling chat window in Apptivo. Log in to OpenDNS dashboard. Click on “Network” and “Web content filtering”. Check…

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Xinnect – Connect your Businesses

Posted on 11:43 am, November 23, 2013 by pkuppusamy

Connect your Businesses with Customers Connect your business with a customer. The customer should have an email address to receive an invitation. An email will be triggered to the customer email id with an invitation, either he can log in if he has an Apptivo account or sign up to Apptivo. Note: Connect your businesses…

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Updated Product Roadmap & Projects V5 Beta Announcement

Posted on 6:45 pm, October 18, 2013 by Todd Miner

Happy Friday everyone, hope you had a great week! We wanted to take some time and keep the community in the loop with our progress on the Version 5.0 rollout, so you know what to expect in the coming months. We’ve been getting lots of great feedback, and we’re continually making enhancements to better improve…

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And the winner is…

Posted on 10:00 am, July 16, 2013 by Maggy

  Gibrahn Verdult VenPro Partners Congratulations to Gibrahn Verdult, of VenPro Partners, for winning three free months of the Premium plan for his firm as well as free consultation. We received many submissions from our amazing customers, but could only choose one winner. It was really great hearing the feedback of our amazing customers and…

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Summer Kickoff Giveaway!

Posted on 10:00 am, June 10, 2013 by Maggy

To kick off the summer right, we’re giving away 3 months of the Premium plan as well as professional consulting for free. Premium plan available to an unlimited number of users on one firm. Professional consulting will include help in analyzing your existing business process, suggest optimizations and help you learn about new additional modules…

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Recent Updates to Apptivo & Some Big New Announcements! May 30th Update

Posted on 7:04 pm, May 30, 2013 by Todd Miner

Well, we apologize about the lack of updates recently. We’ve been a bit secretive the last few weeks, because we’ve been working on some BIG changes. Over the next week, we’ll be announcing further details and giving previews into new major new initiatives: Xinnect & V5. We can’t tell you too many details quite yet,…

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Technical Support

Posted on 10:46 pm, May 17, 2013 by Maggy

When you sign up with Apptivo, support is readily available online and on the phone. Feel free to chat with an online representative inside Apptivo at anytime. Get your question answered right away. If by any chance we are not online, you can always leave us an offline message or email us at support@apptivo.com and…

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