Introduction Customer connection plays a major role in the sales cycle. The sales cycle starts and ends with the customer. The goal of every business is to connect with the customers in an effective way. Customers want to have a good experience during the buying process and only those customers are likely to buy from…
Introduction When it comes to lead generation, a lot of channels can help generate more leads for your business. Be it a social media campaign or a television ad. What you need to know more is how CRM works best for the start up firm to grow their business. Before that, we need to know…
Introduction Over the years, the healthcare industry is gaining prominence and becoming competitive. With many applications in the healthcare market, patients are highly informed, thus demanding superior and prompt customer service in the forthcoming years. What is Healthcare CRM? The healthcare CRM solution is a well designed software solution for healthcare institutions such as hospitals….
Introduction In the digital era, everything is centered around the customers, and the customers’ preferences dictate the product, sales and marketing strategies. So, it is essential to understand what the customers want, and communicate with them accordingly. Understanding customers is more than just guess work. It requires facts based on extensive data on customer searches,…
Introduction The online space provides a vast scope for businesses to connect with customers better and sell products and services far and wide. While it presents innumerable opportunities, there are some tough challenges as well – a vast pool of customers from any demographic group or geographical location is readily available for a business to…
Accepting projects and completing them within the specified time and budget are the most important factors that determine the success of an organization. In order to complete the projects to satisfaction of the stakeholders within the specified time and budget, a project needs to be extensively planned and executed with skillful management of the various…
Customer service is an important aspect of the hospitality industry. In fact, one can state that customer service is synonymous with the hospitality industry. As a significant part of the services industry, focusing on customer service in the hospitality industry is poignant for meticulous planning, more incoming customers, and increased customer satisfaction. The hospitality industry…
Inventory management is an essential process for the successful management of the supply chain. Unless the process is organized, it is difficult for the supply chain teams and employees to achieve the desired results within the stipulated time. It is essential to learn to manage the inventories to run a successful business. It is well…
The best sales team knows when to stop selling. Have you ever wondered what are some of the successful habits of an effective sales team? The most common answer is they have a definite sales plan and also, they know when to stop selling. On the other hand, one of the most prominent sales mistakes…
Business can be of any type, but one prime factor that all businesses focus on while boosting the business performance metrics is customer relationship management. Customer Relationship Management is the backbone for efficient business performance management. When your employees develop successful and exemplary relationships with your customers, then it is comfortable to improve the retention…
