These days, the world is changing at a breakneck pace. People’s thinking, planning, and working styles have all changed as a result of these changes. Every day, new disruptive technologies emerge, transforming the way businesses function. As a result, firms must adapt to changing times to avoid going out of business. This includes not only…
We are delighted to inform you that Apptivo has released the latest feature updates for its iOS platform. The major objective of this update is to improve performance for customers using the Apptivo app on the iOS platform. We also have updated the Work Orders application with Map View to locate customers effortlessly. Apptivo –…
Innovation is the key to facing acute competition across industries. Most business executives believe that innovation changes the customer’s outlook on their companies. Hence, companies follow the pattern of continuously innovating their existing products or launch new products to replace their outdated products. Though not all the companies favor the new product launch route, there…
Upgrades in technologies are absolutely essential in order to enhance dependability and open the door to commercial benefits. Apptivo has made another step in improving the user experience and meeting user expectations. We are excited to announce the latest product updates on Apptivo in order to automate your workflow. Let’s go through the short notes…
Managing a business of any scale is not a comfortable exercise. Unless an organized approach is put together and the guidelines are clear, employees will face setbacks and confusion at every stage. It could be while reaching out to a customer, follow-ups, internal communication, ticket escalations, or reaching out to someone from another department. While…
1. Net Promoter Score 2. Customer Satisfaction Score (CSAT) 3. Customer Effort Score (CES) 4. Average Handle Time(AHT) 5. How Apptivo Helps In Getting Positive Metrics? Customer service is the foremost concern of businesses, and there is no scope for any business without happy customers. According to Microsoft, 96% of consumers consider customer service as…
Mobile apps have now become an essential factor for increasing the company’s efficiency. Apptivo’s Android app is designed to make it easier for users to access data from anywhere. We’re pleased to inform you that the latest version 6.3.3 of our Android app has been released with the upgraded functions in order to maximize stability…
A CRM is an absolute tool that helps businesses to achieve their sales goals and specific targets right from a single cloud application. If your prime goals are to retain clients, increase revenue, increase inbound leads, or reduce data redundancy, a CRM is a magic solution. The best CRM Software helps any organization to keep…
Before signing up your company for any CRM software and leveraging its powerful customer relationship management feature, the firsthand question that you have to ask yourself is, “Why do I need a CRM Software?” Yes, the question ‘Why’ simplifies your CRM selection process, and you will end up choosing the right CRM solutions for your…
When you are running a business, customer service and project management are the two areas where you need to put more emphasis. Simply put, customer service helps to retain the existing customers, and project management assists in increasing the lifetime value of your business.With that said, industries across the globe are facing neck-to-neck competition due…
