The practice of initiating, planning, executing, controlling, and closing the work of a team to achieve specific goals and meet specific success criteria at the specified time is called Project Management. Every Project is temporary and has a beginning and end time, and therefore defined scope and resources. It consists of planning and organizing the…
Most of the companies/businesses have shared mailbox for their support. In the beginning, having a shared mailbox makes sense as the number of issues will be less but when the business grows the mailbox starts cluttering and overflowing with issues and requests. This is where Apptivo comes in to provide companies and businesses with a…
We are happy to give away the new Windows Apptivo All-in-One App build V 6.3.2.0. To enhance your business we have done a couple of implementations in this release. Take a glance at the software by streaming your eyes through this report. Download the latest version of the Apptivo Windows App Supported Custom and Cases…
For all Businesses/Companies, one of the most hassled and uncomfortable situations is getting your clients to pay you on time or having to remind clients about late payments on a bill or invoice. Companies completely rely on their client’s payments to keep their Operations going. It can be very difficult to function as most…
We are happy to get back to you with the next set of updates and enhancements in Apptivo, making it more user-friendly! The following are the list of features which has been added to Apptivo as of May 04, 2019. Updates and Enhancements Case Limitation Auto-Association while Conversion Edit Access Level Export in .xls MRR…
We are happy to catch you all with a new set of features deployed in this release. It has been a long time, and we are working tireless, to make your day-to-day experience with Apptivo more productive! Take a quick look into the article to know more about the features that are enhanced and implemented…
Delivering top quality support is more important than ever in this Customer-Driven Market. Most businesses will require a team and tools to manage their support operations at some point, and Apptivo offers a flexible Help Desk Management System which can grow with your needs. Communication Methods Going beyond just intake, a company needs to…
The relationship between good customer service and business growth is always critical. Let’s take a look at how you can build better relationships. These days to have a successful business, it’s just not enough to only close the sale. You’ve got to help your customers to make them do continues business. Due to Digitalization…
Reporting is an essential part of any planning process in the workplace. A Business Report contains financial plans, customer service reviews, and marketing research results. Strategic planning is a key tool for running an effective Business. When done correctly, it turns companies vision into reality. But in order to meet the goals in the plan…
These days Customers are more impatient than they have ever been. They expect companies to communicate in the way that works best for them, whether by phone, email, social networks or chat apps. Chat can provide immense benefits – but only when it is well executed. That’s where the Apptivo Help Desk comes in….
