Many organizations would want to have their business data to be private, restricting the access to all of their employees. A member of your sales team would not want access to the financial apps. In that case, having employee privilege and role based authentication will help in efficient managing of data across your business.
With this role based access control, you can allow users/employees to access your business contacts based on the user privileges given to them.
What are Security Roles & Privileges?
In Apptivo, you can provide different levels of access for each user through the use of security roles & privileges. A privilege is nothing, but the access to perform a certain action, such as creating a new contact, privilege to access settings etc. A security role provides access to a group of privileges at once time (role based security ).
You can generate your own custom security roles using the “Settings” area of the Employees App. You cannot create your own security roles in the “Manage Employees” area of the G Suite, you must be logged into the standard Apptivo website to perform this.
Available Roles for Contact Sharing
- Super User – Complete administrative access to all features
For IT administrators or business owners
- Sales Manager – Complete access to all sales & crm features
For managers in sales, who don’t access other apps
- Contact Manager – Read Only – Basic viewing access for contacts
For employees who only need to access the company address book
How to Add Security Roles for Employees
Click here to view details on how to assign security roles to your employees.
OR
Head back to the main contact sharing guide for details on other setup steps.
Latest Blogs
Apptivo's Integration with Amazon SES for Outgoing Email Server
Amazon Simple Email Service (SES) is an email platform that provides an easy, cost-effective way to send and receive email using your email addresses and domains. Apptivo has migrated its email service to Amazon SES (Simple Email Service) to enhance the performance and reliability of our email services
Read more →EXPLORING MULTI CHANNEL CUSTOMER SUPPORT SOFTWARE
1.What is customer service software? 2
Read more →Maximize your business performance with seamless CRM Integration
1.What is CRM Integration? 2
Read more →