For starters, I have been working in the IT industry for nearly 20 years, yet it was only in the last 4 years did I start working in SaaS platform for business solutions. I am not going to divulge into the pros and cons of cloud based application versus on-premise applications. The objective of this article is for the readers to appreciate the fact as to why I consider Apptivo as a true all-in-one cloud based enterprise resource planning system.

Over the years, I have had the opportunity of working in various cloud, on-premise applications and complete bespoke applications to run your day-to-day business. Some of them are Oracle ERP, SAP, Siebel, NetSuite, Kronos Workforce Central, SalesForce, Zuora, RevPro, FreshDesk, ZenDesk, Remedy, ServiceNow & ManageNow where I had worked hands-on. And now, Apptivo!

Apptivo has over 60 apps, categorized under seven major groups based on business functions. Apptivo has already been recognized as one of the best CRM’s by many websites. Check out the In the News page.

So, is Apptivo a CRM, apt for Small and Medium Businesses alone? Oh no! No No No! It has been a paradigm that Apptivo is mainly a CRM when the fact is that Apptivo can do much more than just CRM – Apptivo supports entire business operations. So what is the edge that Apptivo carries compared to other comparable SaaS applications?

  1. A true all-in-one application: While there are specialized software applications in the market for each of the functionalities, Apptivo can be configured to pretty much do what the specialized software can do. You need an advanced helpdesk solution, try the Cases App and Cases Extended App. Are you a project based organization that bills the customer based on work you log, try Projects, Timesheet and Invoices app. If you a logistics handler, try our Supply Chain applications.
  2. Highly configurable: Apptivo can be configured to suit any business flow for any industry. So much so that sometimes, our customers complain that they get lost traversing through the configuration. The more complex the business is, configuration gets more interesting! And that’s why Apptivo provides a 24×7 online chat support to help customers configure the system. As Apptivo is not a specialized software, there is no rigidity in how the workflow should be configured.
  3. Industry specific solutions: Apptivo is in the process of publishing solutions that have been implemented for various industries by their Professional Services team. This would help those customers who wish to configure the product themselves
  4. Incredible pricing: Of course, one would expect all these features would come with a fancy price tag, but not with Apptivo. While some SaaS providers give a free trial, Apptivo provides a completely free usage of the product under the Starter Plan (with some restrictions on our premium features). In addition, Apptivo has two paid plans with access to all the premium features. Check the Pricing page.

So, if you are a startup or an SMB or a not-for-profit organization or a billion dollar company, you would be able to configure Apptivo that suits your business needs. In other words, Apptivo can be configured for any size & any type of business.

Latest Blogs

No Image in Post

Apptivo's Integration with Amazon SES for Outgoing Email Server

Amazon Simple Email Service (SES) is an email platform that provides an easy, cost-effective way to send and receive email using your email addresses and domains. Apptivo has migrated its email service to Amazon SES (Simple Email Service) to enhance the performance and reliability of our email services

Read more 
No Image in Post


1.What is customer service software? 2

Read more 
No Image in Post

Maximize your business performance with seamless CRM Integration

1.What is CRM Integration? 2

Read more