1. Time to upgrade your contact management! 2. Defining: Contact management 3. Why is contact management important? 4. Perks of Contact Management in Business 5. How contact management systems empower sales & support teams? 6. Choosing the best Contact Management Software 7. Summary Time to upgrade your contact management! The way King Solomon put it…
Posts Categorized: General
Enriching Contact management with data
1. Time to add toppings! 2. Enriching contact management with data 3. Summary Time to add toppings! Cakes are great. Even a plain cake is something delectable. But if you want to really enjoy it, add icing, add toppings, and even add some fondant decorations. That would make the cake great. Customer data is like…
The Importance of UX in Customer Relationship Management
1. 9 ways in which excellent UX boosts the performance of your CRM software 2. The way forward When businesses seek a Customer Relationship Management (CRM) platform, they frequently consider items like its application’s integrations, analytical capabilities, and personalization choices. Despite the fact that each of these elements is crucial, what good will they do…
Enhancing Customer Experience Through Help Desk
1. Proven Ways to enhance customer experience through Help desk software 2. Provide great customer service experiences with Apptivo Help desk software “Exceptional customer experiences are the only sustainable platform for competitive differentiation.” – Kerry Bodine Delivering seamless customer experience is something that all businesses, whether they are new or well-established, are battling tooth and…
Sales Automation Vs Marketing Automation: Comprehend the differences
1. The pros and cons of sales automation and marketing automation 2. What’s the Difference: Sales Automation Vs Marketing Automation 3. Summing up As a business owner, one must use growth hacks to enhance sales and marketing procedures. To motivate consumers to perform the desired activities and keep them engaged, it is critical to send…
Guide to CRM Lead Management
1. Leads Leads everywhere? 2. Why is CRM lead management important? 3. Lead management process 4. Best practices in Lead management 5. Benefits of Lead Management using Sales CRMs 6. Summary Leads Leads everywhere? Like water, water everywhere but not a drop to drink, sometimes businesses feel that there are leads, leads everywhere but not…
How to best use the Help desk for enhancing customer support?
The magic of Automation 1. Applications & features of Help desk 2. Benefits of using help Desk 3. Summary Help desk is a tool that allows support agents to interact with customers, follow-up and resolve queries. Research says most support provided is either late or does not give an apt solution and even in some…
MQL Vs SQL
1. Identify leads to channelize efforts 2. Lead qualification 3. MQL 4. SQL 5. Learn MQL & SQL difference through example 6. Why is knowing the difference important? 7. Lead Score 8. Transitioning a Lead from MQL to SQL 9. Summary Identify leads to channelize efforts In the modern world, it is obvious to witness…
Robust Field Service Management Using Help Desk Software
Does your business require you to conduct transactions, use equipment, and provide services out in the field? If the answer is yes, one of the smartest investments you could make is in a Field Service Management system (FSM). At scale, FSM will help to be organized and is essential for effective and efficient management of…
How automation helps nurture and manage leads
The magic of Automation 1. Manage leads from forms and registrations 2. Use surveys to nurture leads and customers 3. Nurture mailing list subscribers 4. Follow up with event attendees 5. Automate email responses 6. Scale lead nurturing and lead management with Apptivo CRM “The first rule of any technology used in a business is…