Strategies To Win Back Your Customers

Development of any project often results in one of the two outcomes, either it will go all smooth, without any complications, or it will completely result in a project that altogether went through its journey fragmented into pieces. Conclusively, it is all the result of the ownership and that is what causes the projects to take complete turns from either being smooth or being tangled in the first place.

Having a precise direction of working, with the independence to innovate as well as to know about even minute subjects involved in the project is a vital thing. Hence, a project team will surely believe in the benefits that it will yield for the customers as well as for themselves. Now, all of this isn’t much of a tutorial, after all, it requires expertise in leadership and a competitive approach towards the project from the project owner itself.

Let us see how Apptivo supports you and makes the process of being a successful project owner with not much of a worry.

Role of Project owner

Strategies To Win Back Your Customers

In Project Management, a project owner is the one who has in him to be a visionary and come up with an idea or an innovation that no one can think of. He should take into consideration some common problems, and have the curiosity to solve them.

A project owner just makes sure that the project stands up to the organization’s goals, and has secure funding. He also assembles the team for the project based on the requirements and makes sure that they remain to be motivated at all times. He does all this by making his team realize the significance of the project while giving them room to grow their skills as well as the chances to put up their ideas and innovation.

The main responsibilities related to the role of a project owner are:

  • Developing the project profile by utilizing the opportunities, like promoting the project goals and its benefits to the associates.
  • Collecting the customer feedback and promoting the development based on the flaws and the needs as addressed by the customers.
  • Making foremost decisions, like settling disputes and taking decisions related to the project such as extending timelines, managing the scope, or controlling the size of the team, etc.

Project owners are considered important for any project because the team members and the project manager itself are always involved in multiple important tasks, it is the project owner who controls and manages the whole team and binds them into a single unit.

The main qualities of a project owner include:

  • Thinking Strategically
  • Being Enthusiastic
  • Having great communication skills
  • Being Empathetic
  • Having a clear perception
  • Adaptable to different conditions

Important Project Ownership Techniques

Strategies To Win Back Your Customers

For any project owner, it is important to control the way how things in the project should work, from the beginning to the end. Apptivo provides you with the essential tools needed to control and manage the different aspects of a project.

Collective Starting To The Project

The starting of your project should be associated with its different parts. Your project should have an agenda, involving the team members and the shareholders right from the beginning. It should involve a lot of ideas such as creating a vision statement, establishing a decision-making plan, planning milestones of the project, and interacting with the teammates, etc.

Apptivo gives you the platform to do all this collectively by using its unified Software suite where you can manage all the project documentation, plan and assign tasks, and instruct the team, etc.

Deciding The Priorities

Your project couldn’t possibly have all the features that you had planned. There may be certain bottleneck situations and for some of them, you have to make compromises. That should be based on your decisions and the relative priority you give to different aspects such as cost, customer service, security, scalability, etc.

Apptivo acts as an all-in-one option to compare and analyze different aspects and offers a project monitoring option to monitor all the things simultaneously.

Planning The Communication

You need to plan the communication channels for the inside and outside of the project team respectively. Some people have a significant amount of concern related to the project i.e. the stakeholder and they periodically need to know the status of the project and get insights. Hence, you need to plan and execute the communication channels as per the requirements and the time intervals.

Apptivo features a simplified Contact Management interface which allows you to control your contacts according to your needs and set message and connection intervals based upon your project milestones, to give the information exactly when it is needed.

Addressing Risks And Ensuring Team Performance

You need to address all the possible risks that could be a failure to your project. Prepare your team and analyze all the risks and work on minimizing them.

Another aspect is to check your team if they’re working in a healthy condition, and the way they’re functioning as a team. You have to manage them as if the person with the right skills is set to the correct position. With Apptivo, you can control, manage, and assign particular work to individuals. With its reporting software, you can also see individual notifications and track their progress.


A project plays a very important role in boosting your career and as a project owner, the responsibility also becomes crucial. Hence, when you own a project, you need to focus on a variety of factors that affect the project in any way. You have to be conscious as well as concerned regarding things such as your team, customers, clients, etc. Therefore, Apptivo gives your project new heights.

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