Why Customers and Businesses Love Live Chat in 2019

Posted on 7:10 am, February 18, 2019 by Vipul

Customer service is important and plays a crucial role in business. In today’s digital world, customers help to grow your customer base. It’s now easier to get online and share their experience. Customer satisfaction not just improves customer retention but also great influences in acquiring new customers. In 2019, live chat is an essential support…

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3 Easy Phrases To Improve Customer Interaction In Your Business

Posted on 5:28 am, August 2, 2018 by Grace Douglus

In 2018, we’ve got software for everything. Countless software to do the same exact things by different companies. So the stakes are always high when it comes to the customer service department. Either we win the customers’ loyalty or lose them forever! Some Certain words and phrases make a considerable impact. It can crush their…

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