The magic of Automation 1. Applications & features of Help desk 2. Benefits of using help Desk 3. Summary Help desk is a tool that allows support agents to interact with customers, follow-up and resolve queries. Research says most support provided is either late or does not give an apt solution and even in some…
1. Identify leads to channelize efforts 2. Lead qualification 3. MQL 4. SQL 5. Learn MQL & SQL difference through example 6. Why is knowing the difference important? 7. Lead Score 8. Transitioning a Lead from MQL to SQL 9. Summary Identify leads to channelize efforts In the modern world, it is obvious to witness…
Does your business require you to conduct transactions, use equipment, and provide services out in the field? If the answer is yes, one of the smartest investments you could make is in a Field Service Management system (FSM). At scale, FSM will help to be organized and is essential for effective and efficient management of…
The magic of Automation 1. Manage leads from forms and registrations 2. Use surveys to nurture leads and customers 3. Nurture mailing list subscribers 4. Follow up with event attendees 5. Automate email responses 6. Scale lead nurturing and lead management with Apptivo CRM “The first rule of any technology used in a business is…
Nurture Leads to grow faster An important question in a world obsessed with customer experience, customer satisfaction, customer delight and customer retention is, what influences the outcome and how to ensure the same? Curating every interaction at every touch point has been the time-proven method to ensure better conversions and overall customer satisfaction. In other…
Business is all about sorting, evaluating, and prioritizing customer needs, whether it’s for sales, marketing, or other purposes. You should focus on your targets and the technique in which you interact with your customers. Communication is the key in business; the most basic form of communication is email, which can help you with everything from…
It is the marketing department’s responsibility to generate leads, qualify them, nurture them, and convert them into a paying customer. It is critical to engage the customer in a manner that is most relevant to them right from the initial contact and extending even beyond the first purchase. Engagement could be in the form of…
Any CRM should aim to advance your business and make work easier. That is why Apptivo develops innovative approaches to make your life easier by introducing fantastic features twice a month. This fortnight, we’re back with features that will undoubtedly help you save time and be more productive. Access Level has been implemented in the…
Early startups were raised on technology, and to stay up with the rapidly expanding business landscape, they must convert their workforce into digital technology while managing expenses. By providing a wide range of integrations and first-rate customer service, Apptivo is here to take care of businesses of all sizes. We don’t just perform integrations; we’re…
We’re beyond thrilled to announce our new features this week! This further validates Apptivo as the go-to solution for your booming business. We’re always enthusiastic when it comes to providing our customers with the finest features and boundless services. How about getting the automated emails whenever you create a calendar event and having them accessible…
